Sharon M, 30 Aug 2024
Course good. Thought the training was geared towards an ideal world. Not a lot on what could happen with dementia residents. Trainer very good between fun and serious.
Uta e, 09 Aug 2024
great course and good tips how to improve
Alan G, 31 Jul 2024
All very good, Pauline brings it across well Good insight to see other depts, to try and imagine you are in their shoes, especially customer facing
John K, 09 Jul 2024
Content of course was excellent with 1st class delivery by Rita. Only issue over the 3 days was technical issue with WI-FI connection - sometimes intermittent !
Simon F, 27 Jun 2024
Breaks did not fit in with our regular work place lunch times. This needs to be communicated in advance to allow us to make alternative arrangements. Homework was given yet no prior notice give. This became an issue with home and family commitments. Following completion of the course a further project is needed to be done. On whos time is this to be done? My employer has not built in any additional time around my shift pattern to allow me to complete this. This needs to be communicated in advance in order for me to have overtime approved or TOIL provided.
Chloe H, 20 Jun 2024
So useful in job role learned so many ways to improve practice and enjoyed the interactive training