Supportive Solutions Reviews

The course delivery from the trainer was very informative, it was clear Rita has knowledge and experience in this field. I felt the course would have worked better in person, as this would allow for further discussion with colleagues. Also in terms of breaks from the screen, I felt these could have been longer. 15min in the morning and 30 min at lunch, I felt was insufficient time away from the screen. Lastly i felt the time restrictions on Homework submissions was to tight. After sitting on a call all day and having 2 hours to submit homework was unachievable a number of times.

The course is very intense and involves a lot of after-hours study. It would be a better course to be face-to-face in person. The trainer was very knowledgeable in the subject and was a great help

Much if the content course was a good refresher and guidance to affirm what we should or could be doing as leaders.

The trainer was passionate and very informative. I did find it difficult at times on the Teams platform due to connectivity issues and the presentation stuttering which meant missing what was being said at times.

The resources were easy to follow

Blind behaviour "you know" used far too frequently! Liked how they singled out individuals and asked direct questions of delegates to ensure some degree of participation from all attendees. Use of break out rooms and more group discission / activities to share knowledge, experience and ideas would have been beneficial. Facility to put learning into practice e.g. giving scenarios to discuss how we would approach as a group? Lots of why and what content, not enough how. More real life examples would have been useful. Perhaps this kind of training would be more effective when there are people from different organisations to share best practice and ideas? It felt like a long day! Still, overall it was useful and a few takeaways!

Was very good

Very engaging trainer, relaxed atmosphere and informative throughout.

Good to reinforce techniques learned previously, but not used often.

Could not hear all the content, auditory issues and not confident regarding electronic communication. Would prefer face to face learning/training with people in room.