Lisa M, 02 May 2022
It was useful but more geared towards managers dealing with employees rather than peer to peer or client relationships.
Kayleigh S, 08 Mar 2022
Good content, well explained. Relevant to work.
Kayleigh S, 08 Mar 2022
Good information reiterated the importance of understanding the different types of infection and the ways in which transition can be stopped. Trainer made the course interactive rather a lesson as such which I enjoyed.
Andrew J, 28 Jan 2022
I felt that the course was a little rushed given the broad subject matter, it could have been another half day longer. This does not sit well on Zoom as we are talking about awareness of peoples' feelings and mental wellbing, the format creates a distance. Finally, I would have like to have received the course contnet & resources a little earlier (they arrived only a couple of days before
tom s, 09 Jul 2021
a lot of information delivered mostly through chat- i prefer to have some visual support, eg slides etc to refer to. Demonstrations were good. was expecting some physical checklists to take away today, eg list of best practice poor practice things to support in Team Leader obs. was a lot more like the standard M+H training than I was expecting
Aoife R, 10 Jun 2021
the course was informative but not very engaging
graham s, 08 Mar 2021
Overall course was very informative and interesting. However it was very hectic, due to fellow participants struggling to use their zoom. a lot of background noise and interruptions. The trainer was very patient with everything and very knowledgeable too.
Rebecca B, 22 Feb 2021
Not as engaging as previous CSE training I have done. However refreshed my knowledgeResponse : Hi rebecca, thank you for taking the time to give us your feedback. I wonder if you could give me a little more detail as to why you scored the course so low (2/5)? We aim to improve our training products by constantly acting upon peoples experiences and so your feedback will help us to improve the course for future learners.
Laura D, 18 Feb 2021
Due to COVID it is difficult to get the most out of the course due to a lack of physical participation.