Kirsty F, 28 Sep 2022
I felt that course was very good. Pauline was clear & articulate on her delivery and took the time to make sure we were all understanding.
scott m, 28 Sep 2022
Course was helpful and well delivered by the trainer. Overall length was good
Cameron P, 28 Sep 2022
A very beneficial and inclusive training session, covered most areas of where one would encounter conflict in the workplace, and I have gained insight into how to manage these encounters with more confidence that I am doing the right thing.
Nick O, 22 Sep 2022
very productive and interactive course with good outcomes and raised awareness of all attendees
graeme b, 15 Sep 2022
Great first step in introducing Mental Health Awareness. Feels like company wide we need to be having similar trainings with as many staff as possible. I would say the breakout rooms could have done with a bit of hosting. fair bit of dead air. As a company we have not addressed this topic enough, and I think most participants were unsure of how to discuss in depth, check ins from the host to point the conversations on the right track would have been a big benefit. Materials breaking down mental health issues for after, or staff room use would be useful
Neil C, 15 Sep 2022
If future rounds are done, maybe better to structure classes by job role, ie one for managers, one for Ho staff, one for employees. Diff parts Of the company will face different issues and need to react differently, would allow for more focused discussion on how things might be dealt with. Post breakout questions / de brief could be improved with nominated p/m spokespeople. Had hoped for slightly more in terms of takeaways / practical strategy to call on.
Sarah M, 13 Sep 2022
The course was generally very good. Given that it was mostly the trainer delivering information, the 3 hours run time was about right. The trainer was very engaging, and kept the course moving along at a good pace whilst involving everyone in the room and answering questions well. I enjoyed the course, and felt the content was interesting and informative.
Margaret R, 06 Sep 2022
I found the course very informative and I have picked up on quite a few things I can action and change. The trainer put the material across in an open and engaging style which improved the learning experience.
Mike C, 01 Sep 2022
Alastair was a fantastic trainer, quickly put you at ease even when discussing a more serious subject matter. I enjoyed the open discussion sections/investigation of the course, very informative listening to other students point of view on the varying topics.
Jonathan B, 01 Sep 2022
A tough subject matter But Alastair kept it light hearted, interesting and engaging throughout. Course was also a little bit different which was a pleasant surprise, more 'interactive' and self-sufficient.