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It made me think about the nature of communication and how we can pick up when the customer states something that is not quite being said.
I enjoyed the course and felt Paul was very informative, it also help that Paul made the course interactive and allowed us to share previous experiences as examples.
From the moment the course started, you can tell that George is a very intellectual human who is passionate about the topic. This instantly makes the course more interesting and engaging and I very much enjoyed
Found the course interesting and gave good insight into behaviour
The course overall was very good, definite has some practical applications.