Showing 7,981–7,990 of 11,883 reviews
Thanks, good to refocus on the impacts as a manager we have on the customer
Very good session, Pat was really engaging and covered a lot of areas
Really useful, kept it interactive and very supportive.
Good course, very enjoyable and informative. Just a shame that we couldn't have a face to face meeting
Some of the content over laps with some other courses the EA runs but as a package it was very good. The EA has a compulsory training module on biases so this was familiar. It included tips and tricks that i can use immediately as well as other tactics that may need some practise to use effectively. So over all i will listen more and react less !
Good training course. Would have obvioulsy been much better in person but needs must. Would really love to further my skills on a more advanced course but don't think there is one available yet.
Even though we did this module remotely I found it interesting and really useful. Mark was a really good presenter even in difficult circumstances
A good day, Richard is very knowledgeable with the subject
I was a bit worried about learning via MS Teams, but actually I found it really useful.