Showing 9,261–9,270 of 24,576 reviews
This is a refresher course for me, it was really good. The trainers are really good and make it fun and very knowledgeable. Lee was great 👍
I found the course highly beneficial to me perfecting my skills for duty
Although it's a refresher course, I enjoyed it very much. Lee is good at his job. Thank you.
Lee is a brilliant trainer. Really knowledgable and person centred. Ensured everyone understood the detail within the training and made the overall course enjoyable!
It was good to refresh with what we had previously learnt and are teaching our staff to use. Lee was very explanatory and gave relevant examples and life experience whilst making you feel comfortable to practise. Great trainer
Lee was very knowledgeable and engaging and the course was delivered at a good pace.
Course was very informative and the trainer was detailed and thorough. Without a doubt my skills and confidence have increased and I can’t wait to put them into use when needed.
The refresher on break away techniques was really useful as I haven't had to use any since my last training. Due to the training being so recent, the theory side was still reasonably instilled. I have used the PBS approach with both staff and customers and found it really works well. Lee as ever was fantastic in his approach to learning and used real life examples so this helped me to put the learning in real life context.
Response: Hi Adele, thank you for taking the time to leave such a wonderful comment on the training and our trainer Lee. It's so great to hear that you have put the training into practice and have found that it works really well!
Lee delivered the training. Excellent course very informative,
Beautiful refresher course taken by a good and patient trainer. Top notch delivery by the trainer.