Michaela C, 15 Nov 2024
Very good especially practical i feel confident in using these techniques. Thanks Alan :)
Tyler C, 15 Nov 2024
I appreciate how the refresher is personalised to our service, as we are able to discuss our young people in depth and the potential difficulties we are having. Kirsty and Andy have a wealth of knowledge that is evident with their teachings.
David C, 15 Nov 2024
Informative and bespoke to our service. Great training as always from Andy and Kirsty. 5stars and look forward to our next refresher.
Paul S, 15 Nov 2024
Excellent bespoke training, highly relevant. Informative with two way solution focused discussions. Really well done, very enjoyable, thank you
Patricia C, 15 Nov 2024
Excellent refresher course enjoyed the whole day .Trainer Liam very friendly and professional explained fully and was supportive made to feel valued
Emmanuel A, 14 Nov 2024
Over a three-day period, a training session led by Nyumbani Handema covered various essential topics in care and support, focusing on behavior management and trauma-informed care. The training was well-received and considered helpful, as it provided practical strategies and theoretical understanding to enhance care quality. The topics included: 1. Primary, Secondary, and Tertiary Interventions – Emphasizing preventive strategies and escalation responses to challenging behaviors. 2. Trauma-Informed Care – Understanding the impact of trauma on individuals and adapting care approaches accordingly. 3. Positive Behavior Support (PBS) and Legal Frameworks – Ensuring practices comply with legal standards while supporting residents' well-being. 4. Factors Affecting Behavior and the Arousal Model – Recognizing influences on behavior and managing emotional arousal levels. 5. Fundamental Attributional Errors – Addressing common biases that may impact the interpretation of residents' behavior. 6. Restrictive Physical Interventions and Breakaways – Learning safe and appropriate techniques for physical intervention when necessary. This structured training not only imparted knowledge but also included practical techniques that staff can apply in their roles, fostering a safer, more understanding environment for residents.