Interesting part two training with Ben following part 1. Both trainings tie in well with eachother. Again, very informative and kept us engaged throughout the training. I feel more comfortable approaching these situations now. Thankyou Ben

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Vicki L, 30 Jul 2025

Excellent course Trainer had great insight and kept group involved throughout Techniques shown and demonstrated and allowed for plenty of practice and engagement

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Mike G, 30 Jul 2025

Great to orientate my thinking towards being more flexible with patients and having more psychologically-oriented discussions with colleagues

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Kimberley N, 30 Jul 2025

Kirstie was a brilliant trainer, I have massively learnt a lot about the way I think I’m my work life and my home life (being a parent to my little boy). Very knowledgeable and would have been honoured if she looked after myself or one of my relatives. Thankyou so much :) x

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Rebecca E, 30 Jul 2025

Kirstie was a fantastic trainer. Very knowledgeable with fun and relevant stories to help the day along. We get people into clinic who are already escalating and this course will be great in helping to de-escalate situations .

Response : Thank you, Rebecca, for your kind words. We're so pleased to hear you found Kirstie’s training helpful and engaging. It's great to know the course content feels relevant to your clinic work, especially in supporting de-escalation. We really value your feedback.

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Corinna M, 30 Jul 2025

Fantastic trainer! Ben was amazing! Made you feel so at ease. Left feeling so confident. Really enjoyed the session

Response : Thank you, Corinna, for your lovely feedback. We're so glad to hear you enjoyed the session and that Ben helped create such a relaxed and supportive learning environment. It's great to know you left feeling confident.

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