Thomas R, 01 Oct 2025
Good mixture of theory and practical. Teacher very engaging and was comfortable taking part
Georgina W, 01 Oct 2025
Engaging training day. Everything very well explained. Great ideas regarding distraction techniques. Informative session
Georgia F, 01 Oct 2025
Very interactive, and was really good to practice with trainer who was able to give more pressure so we could actually practice with force and know what it would feel like- this made me more confident with headlock and hair pulling technique
Annabella H, 01 Oct 2025
Ben was very engaging during this session. Learnt a lot of how we can find a hook to engage with the patient to prevent any physical intervention and to focus on de escalation. Thank you!
Sarah H, 01 Oct 2025
I thought the biting technique was the most valuable to learn. I also like how we were asked questions about ourselves it’s helped to know the group better. The trainer also did a great job of making things funny so it wasn’t so awkward putting strangers in a headlock :)
Simeran K, 01 Oct 2025
I enjoyed learning how to keep myself and others safe. I also felt reassured that even though some of the techniques appear painful they do not hurt the service user at all and maintains their dignity. Ben is very empathetic and his style of teaching is very engaging. Thank you
Rebecca C, 30 Sep 2025
Ben was very friendly, he used some of his own experiences to really lock in why the information/technique was important and effective. He was very understanding of my physical condition and made sure I was able to sit and rest when I needed to.
Kelly T, 30 Sep 2025
Great session very informative and got everyone involved. Giving feedback where needed
Sian C, 30 Sep 2025
Good refresher course on behavioural intervention. Happy to relearn about the reasoning around the behaviour types and how we deescalate behaviours of concerns.
Danielle G, 30 Sep 2025
Ben was very knowledgeable. Helpful with questions and gave great advice and showed techniques to increase confidence.