Showing 4,821–4,830 of 25,000 reviews
Ben was really engaging, which kept the day flowing and myself able to learn. I leaned so much about human behaviour and how to spot the signs and cues and what options and flexibility we can approach with. I would 100% suggest to others and continue this learning in practise. Please get comfy chairs if ever possibel
Response: Hi Emily. Thank you for your feedback. We’re delighted to hear you found the session engaging and that it helped deepen your understanding of human behaviour and communication approaches. We appreciate your suggestion regarding the seating and will share this with the relevant team. We hope the training will continue to support you within your role.
Highly engaging, informative and very pertinent to staff , I will encourage my teams to book onto this training ,and I will book onto the second day , it’s vital that you highlight staffs attitude in their approach to patients who need to be understood
The course has provided mw with valuable information and changed the way I will support patients, view behaviours of concerns and respond accordingly in a manner that is consistent and respectful to patients Also how I can promote independence and positive behaviours
Very interactive, engaging with all of us, very knowledgeable
Was very informative and learnt a lot about human behaviour. The trainer was engaging and informed on the topic. Was able to have a quick discussion about applying the course to a very fast paced and acute environment.
Enjoy the course made me think more about my job role and to learn about behaviours
Very interactive session. It made me think about the way we interact with patients in the hospital and how we don’t always think about the triggers causing the change in behaviour.
Ben changed my way of thinking in just the first two hours of the day. I have worked for 25 years at NMGH and I learned more today about PBS than I have in the last 20+ years. Thank you
This course was amazing, i feel it has helped me with my role as a community nurse as we deal with alot of difficult patients specially as lone workers sometimes i feel unsafe. The trainer was really engaging and made the course feel like it went faster than it actually was lol, i recommend everyone to attend this course as it definitely helps with how youd practice going forward!
Today’s Positive Behaviour Support (PBS) training was very insightful and engaging. It really helped me understand the importance of looking beyond a person’s behaviour to identify the underlying causes and triggers. The session highlighted how positive approaches, patience, and empathy can make a big difference when supporting individuals who display challenging behaviour. I found the examples and practical strategies very useful, and I now feel more confident in applying what I’ve learned in my daily practice. It was truly an eye-opener and a great reminder of how person-centred support can lead to better outcomes for both patients and staff. Overall, it was a valuable and well-delivered session that I would highly recommend to others.
Response: Hi Ibhade, Thank you for your detailed feedback. We’re delighted to hear you found the PBS training insightful and engaging, and that it deepened your understanding of positive, person-centred approaches. It’s great to know you feel more confident applying these strategies in your daily practice. We hope what you’ve learned will continue to benefit you within your role.