Mandy F, 21 Jul 2021
Kirstie was excellent in relaying the course content into real life examples. Stevie was also great at sharing his own life experiences. Being a back office colleague it didn't focus purely on delivering support to our customers but making everyone aware of mental health and how we can help those around us.
Marsha H, 14 Jul 2021
very satisfied with the training it was delivered really well by the trainer
debbie m, 08 Jul 2021
-Get to know each customer naturally good practise and to listen enhances we are working within practice as a team to give continuity for vulnerable MH customers. -Learnt some hormones and how effects behaviour will google and learn more. -My preference instead of speaking out prefer hands up so all take turns and write answers gets everyone involved. -Overall good presentation Thank you.
Judy M, 07 Jul 2021
I have done a lot of PBS training so didn't really learn anything new but it was good to have a refresher and the trainer made the learning fun. It is always interesting to listen to real life cases. The trainer is very likeable and clearly knows her subject and is passionate about it, which in turn makes us passionate. I enjoyed it
John S, 30 Jun 2021
Course needs more time to achieve the goals. Andy had to rush through a few areas because he was pushed for time. Materials were excellent.