Showing 4,091–4,100 of 24,611 reviews
I’ve enjoyed the course and gained more insight to my previous knowledge and experience. Ben has been a fantastic trainer, delivering course efficiently, engaging us all, providing real examples and making it fun along the way. Great work Ben!
Ben was totally engaging and held the room throughout the session. The course was really engaging and has made me think about my own behaviours at work with team members as well as patients. Will always remember to ask ‘what’s wrong’ going forward. Having the interaction with the group really made the course hit home more. Thank you so much.
Response: Thank you for your feedback, Jo. We’re pleased the course was engaging and that the interactive elements helped reinforce practical approaches for supporting patients and working effectively with your team. We hope that completing the course will further support you within your role.
I enjoyed looking at the causes of behaviour and thinking about which interventions were appropriate at each stage. I got most benefit from being able to discuss cases and thing about how I’d use the learning in those situations. Grateful that I can use the learning at home as well as in work
The trainer, Ben was extremely experienced and this ensured that the training experience was engaging and effective. This highlighted the importance of being in person with a professional, knowledgeable trainer compared to elearning which in contrast can be a tick box exercise. I would highly recommend this course and commend Ben as a trainer
Trainer was excellent.
Ben was extremely interactive and used plenty of examples throughout the day to help us understand the course in more depth. He encouraged us to take part in group/team work which was also effective to hear other peers ideas. He used a lot of his own experiences and didn’t just focus on reading off the PowerPoint. Thanks Ben
Response: Thank you for your feedback, Charlotte. We’re pleased to hear you found the training interactive and that the use of examples and group activities helped reinforce the learning. We hope that completing the course will further support you within your role.
Class was so engaging and Ben did really well.I learned a lt how to manage the patients and always ask why before approaching a agitated person that will help me to de escalate the situation.Really pleased with this class and very hopeful that I can use these statergies in my work place.
Liam was super engaging and made it a walk in the park. The training integrated our daily working experiences and made it easier to navigate challenging experiences moving forward.
Response: Thank you for sharing your feedback, Ryan. We’re glad the session was useful and relevant to your role, and we hope it continues to support you in applying these approaches at work.
Great course, Really informative and went at the pace correct for all learners. It was interesting and all questions were answered in depth. Thanks Alan.