Ashley S, 13 Nov 2025
I recently completed a two-day training session with Ben on Positive Behaviour Support (PBS), and it was an incredibly valuable experience. I learned many new techniques and practical strategies on how to effectively support our young people, especially in challenging situations. The training helped me understand the importance of recognising and interpreting early cues before an incident occurs, which can play a major role in preventing escalation. Ben also placed strong emphasis on communication — not just what we say, but how we say it. I’ve gained a deeper appreciation for being mindful and intentional in my communication with young people, ensuring that my approach promotes trust, respect, and positive relationships. Overall, Ben was an excellent trainer. He was knowledgeable, engaging, and made the sessions interactive and enjoyable. I left the training feeling more confident, better equipped, and genuinely inspired to put what I’ve learned into practice. It was both informative and fun, and I’m grateful for the experience.
Tristan. M, 13 Nov 2025
Good pacing and immediate feedback. Good drill of breakaway that was well paced and done with care
Ola A, 13 Nov 2025
Ben demonstrated exceptional knowledge of the subject and created a supportive environment where participants felt comfortable asking questions. His positive attitude was infectious, making for an engaging and effective training session.
Sarika S, 13 Nov 2025
Ben trainer is too good to taught us Brakway techniques. I learnt communication in the positive way is very important when you deal with any situation . Overall the teaching techniques was very good. I can use these learning in my job role .
Shatoyrah R, 13 Nov 2025
Super helpful and welcoming. Covered all aspects and extra questions as well. I have completed a 2 day course prior and felt like I had learnt more information this time in better details
Chloe C, 12 Nov 2025
Very informative. Enthusiastic and knowledgeable. Lots of examples given and lighthearted moments throughout. An enjoyable day overallResponse : Hi Chloe. Thank you for your feedback. I’m glad to hear you found the session informative and enjoyable, with plenty of examples and a positive, engaging delivery.
Adrian A, 12 Nov 2025
Well presented, all relevent information, and good practical session
Kim M, 12 Nov 2025
Honestly Jamie is absolutely brilliant. Was very engaging and approachable. Didn't feel like I was dieing a slow death
James B, 12 Nov 2025
An amazing training session.. delivered in a very inclusive way and made the three days go quick. Jim is an assest to this course