Seun O, 29 Oct 2024
Course was very informative and the trainer was detailed and thorough. Without a doubt my skills and confidence have increased and I can’t wait to put them into use when needed.
Adele W, 29 Oct 2024
The refresher on break away techniques was really useful as I haven't had to use any since my last training. Due to the training being so recent, the theory side was still reasonably instilled. I have used the PBS approach with both staff and customers and found it really works well. Lee as ever was fantastic in his approach to learning and used real life examples so this helped me to put the learning in real life context.Response : Hi Adele, thank you for taking the time to leave such a wonderful comment on the training and our trainer Lee. It's so great to hear that you have put the training into practice and have found that it works really well!
Pamela K, 29 Oct 2024
Lee delivered the training. Excellent course very informative,
Anthony O, 29 Oct 2024
Beautiful refresher course taken by a good and patient trainer. Top notch delivery by the trainer.
Leonardo T, 29 Oct 2024
Ben was direct and efficient. Clear and concise with a direction. Would recommend. Patient with individuals and a pleasure to be coached by.
Ademola S, 29 Oct 2024
Trainer Ben was so spot on..training was so good and I have been able to get my confidence on high ..
Lucky E, 29 Oct 2024
The traning improves my course, and I am really happy to be part of it today, cheers to Ben What a wonderful experience with him
Tim V, 29 Oct 2024
Excellent descriptive content Easy to understand Nice pace of course
Laura N, 29 Oct 2024
A very well led course. Amy was very knowledgeable and I felt that the information was very relevant to my role. I feel confident in what I have been taught and I feel that I can now take this confidently to my place of work.
Eleanor W, 29 Oct 2024
I really enjoyed the refresher course, I Enjoyed seeing Amy was our Trainer, nice to have some familiarity and Amy was a very relaxed but positive trainer, thankyou for today.