Showing 21,261–21,270 of 25,000 reviews
Very informative and comprehensive around the skills and focus needed to support customers more effectively. Down to earth, real and engaging. Will remember some anecdotes as e.g.s to work from.
High engagement within the course and found this useful. Reflective practice within the session which changes approach to working with customers. Interesting and enjoyable. The instructor was great.
Ashleigh was Brill really enjoyed the course I have had pro actscrip before which felt gimmicky compared to this
Really enjoyed attending and refreshing on skills if needed
Excellent course! Paced well, making everyone feel at ease. I feel I have updated my course and this worked well around Covid-19 restrictions. Ashleigh was very professional and knowledgeable.
I did feel it was really long due to only having one 15 min break. I had a headache by the end of both days from staring at a screen.