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Made to feel at ease and understood.made time to answer questions thank you both
The trainer lee we had was very engaging with the course and was very well knowledged, he has enlightened me to improve my own mental health with conversations discussed within the two days, I will take this with me and use it to encourage myself to make change.
Brilliant, really felt comfortable, had a laugh wile learning/training.
Picked up some great tips to improve my delivery of the course. Arousal model - abc - gradient.
Andy discussed the recent observations reports content and suggested improvements. Was very helpful to look at other ways to deliver refresher trainings to staff that have done it for many years.