Alastair C, 07 Sep 2025
Good trainer, gets everyone involved in a good way, makes sure we are all working at the same speed, would recommend
Liz P, 05 Sep 2025
Really well taught. Good corrections, well explained and plenty of time to try everything and become comfortable with it all.Response : Hi Liz. Thank you for your comments. We are glad you found the training well delivered and clearly explained, with the opportunity to practice until you felt comfortable.
Faizah A, 05 Sep 2025
I feel more confident now then I did before in previous training as the training was much more clearer and the trainer was professional, kind and remained respectful towards everyone it was a very well organised trainingResponse : Thank you for your feedback. We are pleased to hear the training was clear, well organised, and delivered in a professional and respectful way. It is great to know you are now feeling more confident as a result of the training.
Susan J, 05 Sep 2025
This was one of the best course I have been on. It tied in really well with day one. It is very person centred and compassionate. The strategies were all effective and easy to use. Ben was an excellent trainer and remained enthusiastic and passionate throughout. He clearly knew his subject really well.Response : Hi Susan. Thank you for your feedback. We are glad to hear you found the course one of the best you have attended and that it linked well with Day One. It is great to know you found the strategies effective and easy to use. Ben will be pleased to hear you valued his knowledge, enthusiasm, and passion throughout the training.
Anu A, 05 Sep 2025
Ben was fantastic all day. It was incredibly useful. The review of theory was a good refresher of the day 1 contents. The hands on practice session was the best part of it all. I have gained a lot of confidence through this session. Thank you very much, Ben.
Azeezat S, 05 Sep 2025
The course is fantastic and made me to know more about working passionately with patients as well as to guard myself in any situation that occurs during my shift.
roschelle h, 05 Sep 2025
Absolute wonderful training, a guide from a patient perspective but also helps with how to manage or de-escalate a situation. Learning to breakaway and protecting one's self. This will surely help in clinical area. Thank you
Julie W, 05 Sep 2025
Excellent speaker, felt very safe. Learnt very important skills including breakaway skills as last resort - try not to get to that position by using communication. Easy to learn as amusing at times and never picked on to speak etc
Indera M, 05 Sep 2025
Very informative and interactive session
Rachel W, 05 Sep 2025
Jack was professional, friendly interpersonal and delivered the course very well. Felt like I learnt a-lot around PBS and how to care for our patients more effectively. Enjoyed the interactions and exercises.