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I enjoy the course but 4days are quite intensive with all the information that we have to take in.
Overall I have really enjoyed this course. Nigel and Jamie were brilliant. I have learnt alot.
Excellent, trainers listened to concerns we had in different situations and helped talk through it and if they wasn’t sure they are going to find the solution
A good course which was well presented. I learnt a lot
Very helpful, and will use all of this information going forward.
John is a very good course provider. He should get a job in complaints
John was clear and concise. I felt I was given all the information needed.