Raymond L, 10 Feb 2023
I had an awesome experience in the ITIL4 Foundation course. I learned plenty of stuff.
Anthony B, 10 Feb 2023
The course and instructor met my requirements and expectations. I was expecting an intense two weeks of bootcamp style training and that is what was delivered.
Anthony D, 10 Feb 2023
As previously mentions, the only issue I had in this course was the ineffectiveness of the technical response to the tickets submitted for a technical issue connected to actual course material. The material kept breaking up and would not display on a large majority of the book / slides. When tickets were submitted by multiple students in the course. The tech support would reply with what they assumed was a fix, and then you would receive a "ticket closed" email when the actual issue was never dealt with. So who ever is doing the technical issues is clearly not being monitored to ensure they are properly handling issues to resolve and properly close technical tickets. Since ACI is ultimately a middle man to this content and are responsible for ensuring students have access. Someone would address this issue because the tech support are not doing their job. It is the last day of class and my content is still breaking up about 60% if not more of the time and is not even displaying.
Gregory H, 10 Feb 2023
Great instructor and very knowledgeable
Jaquavious H, 10 Feb 2023
Overall a great class with good information I think that without the interactive class and instructor it would have been a way more difficult course. If I was to sit through that with an instructor that just reads off the slides or a class that never answers questions I would have been in really big trouble.
Lisa W, 10 Feb 2023
I'm excited for my future knowing that my learning is in good hands with ACI Learning.