Showing 71–80 of 395 reviews (3 star)
Overall very informative, feel like I now have the knowledge to help someone in need
A sensative subject lie this does that requires group discussion and interaction does not lend intself to virtual learning.
These sorts of courses should be mandatory, not just for call assessors and supervisors, but all grades of staff both clinical and non-clinical. The ambulance service should be leading the way into implementing these courses to all staff
Generally good, but a lot that I would already know from experience.
The session was not what I expected, i expected to be taught more about what we can do for people ourselves, not just referring them on. There is very limited access to mental health support in wales and the waiting lists are long, even if we do notice the signs we are not always able to get help for weeks. I think more suicided awareness training should be available for call handlers, especially 111 as we are only taught barley the basics on what to say when people call us straggling with self harm etc
Glad I attended, gave me more awareness of the signs to watch out for and how to 'start a conversation'