The National Centre for Suicide Prevention Education & Training UK CIC reviews

4.8 (26,921 reviews)
AI summary of reviews

Making a difficult subject feel safe, approachable and manageable is the provider’s distinctive strength, according to attendees. They consistently praise knowledgeable, empathetic trainers who explain clearly, invite discussion and create supportive, non-judgemental spaces. Courses combine practical frameworks, realistic conversations, workbooks, videos and useful resources, with a well-judged pace and breaks. Attendees leave more confident about recognising risk, asking direct questions and supporting people in real situations at work and beyond.

Empathetic trainersPractical learningSafe spaces

Generated from recent reviews; may not reflect every review

Showing 141–150 of 385 reviews (3 star)

Sort by

I enjoyed the course however, I still feel a bit unsure of how to actually speak to someone in a dangerous situation. It would have been good to have more example conversations, perhaps more videos or role play. Although I appreciate this would be tough I think it would help build confidence and knowledge of how to actually be a suicide first aider. When we all had to 'ask the question' it would have been good if Tess had given each of us a different situation/scenario. It would have been a challenge but a good way to learn. Perhaps this could be done in breakrooms if people are nervous.

Ellen G · 05 Feb 2021
Helpful review?YesNo
Report review

Raising awareness function of the course was valuable

Fleur B · 28 Jan 2021
Helpful review?YesNo
Report review

This mornings session seemed slow, it is a heavy subject but some form of light heartedness would have kept everyone engaged. This afternoons session seemed very scripted and I will be honest, I got a little lost and started to switch off. I do however completely understand this is the first time for both Jess and Jo to do and being watched by an external trainer must have been very nerve racking. I found some of the content a little too heavy for my liking, my counselling background and my personal nature would be a little less heavy handed. I don't recall choosing to take this course, I was booked on by my manager.

Victoria E · 19 Jan 2021
Helpful review?YesNo
Report review

I was expecting little better content and structure.

Saloni S · 21 Dec 2020
Helpful review?YesNo
Report review

I believe there was too much time spent on the background of suicide in the first session. I would have preferred more time on the second session and the strategies when helping someone with this need.

Mark C · 07 Dec 2020
Helpful review?YesNo
Report review

Whilst I apprecaiet the subject matter was difficult, i found the flow of info and the 2 sessions rather slow and the adobe platform was poor. we all lost connection after connection and i didnt feel like it was that engaging. I think the contect could be covered in 1 4hr session rather than 2. that said, i ahve learnt a lot and found the exercises a first step into this tough 'taboo' like subject matter

tony r · 04 Dec 2020
Helpful review?YesNo
Report review

I felt that the end of the session was rushed and I felt this tainted the overall session. I would have preferred the session to be longer to ensure all the information was covered at the same pace and a Q+A at the end.

Chloe W · 26 Nov 2020
Helpful review?YesNo
Report review

We were not given the most updated version of the workbook so what we were doing was not matching up to what the trainer was discussing - this caused some confusion The video was good with Jonny Benjamin The training felt quite introductory - it was good for helping to spot signs of suicide but I don't feel that it gave many practical tools on how to follow up and effectively support people I wanted to know more about risk assessment and skills for that, especially how to support people on a remote basis during Covid-19 but this was not discussed - potentially I had misunderstood what the training was for. So overall I think the training was good but I maybe wanted something a little different out of it - but that's not the trainer/training's fault! Thanks

Anon A · 19 Nov 2020
Helpful review?YesNo
Report review

Well structured and well presented.

Priscilla R · 18 Nov 2020
Helpful review?YesNo
Report review

I felt the course was too long for the content. It would have benefitted from more interaction from delegates rather than just input from the trainer

C H · 13 Nov 2020
Helpful review?YesNo
Report review

Response: Hi Carey thank you for taking the time out of a busy working week to feedback. A full day course can seem quite long thats why I gave you all extended breaks and an hour for lunch ~ I hoped this would break up the allocated contact hours for SFA. The virtual classroom has its limitations and can impact on free flowing discussion ... to try to counterbalance I try to maximise the chat rooms ~ candidate chat facility ~ feedback from each exercise and pick up when candidates had a Q ... I'm sorry that the course fell below your expectations and I have absorbed your feedback. Keep up your excellent work in the community Kind Regards Christine