Showing 10,501–10,510 of 27,345 reviews
The training has taught me to empathize more with others and understand their situations. This is for my colleagues as well as the customers that I deal with on a daily basis.
I think a few more examples could've been added, a bit more specific to what we in our department deal with, which are usually customers with suicidal thoughts but who are looking for a specific answer from us, related to money refunds. We usually try to address other aspects of their life and feelings but it gets very difficult, since our customer continue going back to the refund question over and over again.
Would be really helpful training if those receiving it today didn’t already work in mental health and have skills beyond those of the course.
Great session by the tutor, she was really engaging and lots to reflect on. Thank you!
GREAT
Response: Thankyou for your feedback and attendance Florence, I'm pleased to hear you thought it was great.
Good
Response: Thankyou for your feedback and your attendance.
great course for raising awareness and talking openly about suicide and our approach towards suicide. felt a lot more informed at the end of the course
I feel a lot more comfortable in speaking to someone regarding suicide, and I actually feel comfortable in providing others with knowledge around suicide and how we can all help someone in different ways.
Really interesting and informative course about a difficult subject
presentation was sometimes hard to read, due to colour clash, for example the jigsaw black on blue writing was very hard to read