Showing 1,121–1,130 of 2,060 reviews
I fully enjoyed the course, although I have done many customer service courses in the past I have learnt alot from this and will defiantly be using some of the information I have learnt going forward.
Interesting course, lots of information to absorb with interactive elements
Gary explains everything in details, helps you understand the tasks if you don’t understand it.
Very good course, very informative. Covered a lot of topics - reaffirmed and learned new things
I found the course overall useful, however a number of the solo activities on the second day I felt could have been better thought out and have been group activities with colleagues from the same business to let each other bounce ideas off.
Great course, I believe this one would be better in person.
Patrick makes sense of everything which we discuss and provides valuable insight. His knowledge is extremely good and I really learn a lot from his sessions.