Investigative Interviewing Reviews

The course was well structured, engaging and highly relevant to my role. The trainer was hugely experienced and illustrated the techniques with their knowledge. The pacing was excellent allowing for reflection on the topics and absorption of the techniques. It's been a great two days and I'll be applying the principles in my day-to-day work.

The course was well delivered and and Tim was very good in engaging people and also doing the roleplay. The course content was informative but possibly could have more clearer diagrams and a bit more explanation on how to probe and micro probe.

Great course instructor who was so interesting esp drawing on his personal experience. The course was interesting although probabaly not as relevant to my role as a complaints investigator.

This course was really enjoyable and didn't feel too much like learning. It was so helpful for me and my job role. Trainer was really engaging and funny. Thank you!

I really enjoyed this course. It come across how knowledgeable Jim is and I really learnt a lot I can take away and use in my role. I would have preferred some of the key slides to be left on screen whilst discussing them as I am a visual learner but I appreciate others learn in different ways so this may not have been suitable for them.

Positive experience and a number of key skills and knowledge to apply to my role. My tutor was very helpful and I understood all areas when being explained.

Bar is higher than in my usual employment investigations but very helpful to have understanding of the standards for a PACE investigation

Would have like a bit more focus on whistleblowing, fact finding interviewing

Jim was an excellent trainer who clearly has plenty of experience and made the course stimulating over a long two days! Really good at creating a space where people can feel open to suggest ideas and answer questions/test things out. I think the one aspect which I personally would have benefitted from a bit more in depth is practicing the interview style, specifically in relation to types of questions we should and should not be answering. Its very easy to fall into traps of poor questioning technique, and an opportunity to be observed and get feedback would've taken it to that next level of detail for me. Beyond that, really good course - thank you Jim!

Excellent course really well delivered at a good pace.