Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 91–100 of 265 reviews

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Ryan delivered the course very well, he made it simple so it could be understood by everybody. It helped me to reconnect with old skills

North West
Rebecca H · 05 Mar 2024
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I really enjoyed it

North West
Vanessa G · 05 Mar 2024
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Thank you from Mr Ryan his very helpful person Thank you all

North West
Jamal J · 05 Mar 2024
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Was an enjoyable experience overall with a laid back and effective trainer, overall the sessions were easy to understand and went by in a timely manor.

North West
Luke C · 05 Mar 2024
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It was a brilliant course and I enjoyed learning new things and getting to know new people. It also built my confidence up as well which I felt positive.

Yorkshire and the Humber
Rachel W · 16 Feb 2024
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After this course, i have more understanding about customer service and more confidence to looking for jobs in this area.

Yorkshire and the Humber
Chui L · 16 Feb 2024
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When you send the email on the location please be clear and the name of the location not just the street because I got lost the first day and almost didn’t attend because I was walking around for an hour. Other than that the course was great and super easy to understand, our tutor was exceptional and it felt really engaging.

Yorkshire and the Humber
Diego S · 16 Feb 2024
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Nikki was amazing made us all laugh really bright 🌞 always put a smile on my face

Yorkshire and the Humber
Vicki G · 16 Feb 2024
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A really enjoyable course. Shame the room was so cold. Stuarts an excellent tutor. Well done Stuart and Thank you

North West
Deborah K · 08 Feb 2024
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The course was great and had a positive impact.

North West
Mark S · 08 Feb 2024
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