Managing Challenging Conversations reviews

4.8 (65 reviews)

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Great for management skill has only been in management for just over a year. Will feel more confident now with the way I will approach staff and hopefully lift morale

Ian I · 25 Nov 2022
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Course was knowledgeable and fun. Great day!!

Richard S · 25 Nov 2022
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Great insight and really enjoyable course. Lots of ideas for future.

Danny G · 25 Nov 2022
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Claire was brilliant, engaged the whole team and relevance was spot on.

Maxine G · 25 Nov 2022
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I found Mike easy to listen to and the content interesting and very useful. I prefer courses like this one where we spend time looking at what we will take away to improve, rather than ones with lots of content but no direct relevance. The length of time (3 hours) was just right.

Jeremy A · 09 Nov 2022
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I really enjoyed the course and found it very useful. I thought the trainer was good at engaging different characters in the room.

Katie M · 09 Nov 2022
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I think the course raised interesting questions and has provoked a different way of thinking about challenging questions, in particular attention to language being used, e.g. no nouns/emotive works or using BUT!

Karina R · 07 Nov 2022
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Great use of models / theoretical framework to enable understanding

Irene A · 05 Oct 2021
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Laura was excellent and the course content was really useful and interesting. I was left with lots to think about

Rachel W · 05 Oct 2021
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Informative and well delivered course.

Cheryl W · 05 Oct 2021
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