Managing Challenging Conversations Reviews

Nice and appropriate course.

Very well conducted by Steph

Good workshop. Thanks

Thank you for this nice course

Great course Good team efforts

As Emergency physicians, we encounter difficult patients almost every week. So, I gained lots of insight into how to cope with these situations. Thank you Steph for being very interactive and make the course very interesting

Sam was great! Kept everyone engaged and was a really knowledgeable trainer.

One of the best courses been on recently. Can see how I can apply it to my role

Excellent presenter. Very accessible ppt, guide materials. Well thought out activities. Very relevant.

I found the course interactive and right on par with the subject context: I noticed some attempts to create a safe space of engagement, and invitation to engage in groups and then an invitation to engage those thoughts into a larger more shared space. By the end of the course, I noticed a dramatic increase in engagement suggesting a further understanding of engaging conversations. The inclusion of various book titles covering more subject depth was also welcomed as it wasn't presented as a requirement but rather a friendly suggestion.