Managing Challenging Conversations Reviews

Very easy to absorb, good tools to take away and fun

Brilliant course very informative . Claire is very good.

Very informative and will help me in my role

Excellent course, informative and interactive. Claire is a great communicator and presented the course in a fun and educational way.

Very enjoyable found it very informative.

Great for management skill has only been in management for just over a year. Will feel more confident now with the way I will approach staff and hopefully lift morale

Course was knowledgeable and fun. Great day!!

Great insight and really enjoyable course. Lots of ideas for future.

Claire was brilliant, engaged the whole team and relevance was spot on.

I found Mike easy to listen to and the content interesting and very useful. I prefer courses like this one where we spend time looking at what we will take away to improve, rather than ones with lots of content but no direct relevance. The length of time (3 hours) was just right.