Marian H, 23 Mar 2022
Really informative course. I am glad that I attended it. I work mostly from home and speak over the phone with clients. I need to go over the procedures with my line manager. Thank you Louise
Lee W, 14 Mar 2022
I course was good I found it helpful. As it brought me up to speed on the new terminology regarding mental heath. I also liked the fact that there was only a small group, so that attendees could discuss things , and everyone was encouraged to make their points; which were valid.
Naomi P, 09 Mar 2022
It was great I got triggered quite a few times but over all it was a great course
Bethan L, 14 Jan 2022
Some more role play type exercises would be beneficial. Good that we spoke about some real life experiences of people on the course
Dean J, 21 Dec 2021
Cardiff
Good approach from Carly, very knowledgeable and willing to answer any questions. COVID restrictions made it difficult in order to fully undertake course and processes however understandable in the current situation
Honor P, 11 Dec 2021
I really appreciated the course and will proudly add it to my CV. With the information I will keep a more informed eye on someone in my family whose mentioned suicide in the past. I’ll also be better prepared to support a local gentleman, who recently lost his wife to Covid, who seems very lost. I thought I would share all the help agencies out of my manual with him. The only downside was Day 2 fell in a Sunday, a much needed family day.
gary b, 11 Nov 2021
I feel better equipped to deal with issues regarding mental health. I was somewhat expecting some "magic" solutions that would solve all the issues, but it became clear most of the training is basic common sense. I liked the course but the massively wide scope of all the different mental health issues and the ability to spot these i feel is somewhat a minefield and a 2 day training course will struggle to address all of this.
Phanindra c, 14 Oct 2021
This course has changed my thinking on how to approach a person with mental health issues and helped me a lot to understand. Exercises are really good scenarios.
Marian D, 02 Oct 2021
The Hearing Voices exercise was very good