Understanding and Using De-escalation skills reviews

Very interesting and helpfull

Great refresher session 👍🏻

Good refresher and great trainer

Really enjoyed the course, plenty of interaction and opportunity to share knowledge and examples

I really enjoyed the course and it gain me a more in-depth insight in to behaviours

While I work in Mental Health in another job it was still great to learn something new. Thank you

very good training session, lots of interaction. Rachael was brilliant as always, she is very knowledgeable and knows how to extract the information she seeks very well. She is positive, gives talking time, runs on time and gets through every objective

Trainer very informative and good knowledge included and encouraged everyone on the course to speak and share experiences .

Great Trainer Rachael

Really enjoyed this course. Thank you