Showing 71–80 of 84 reviews
Very valuable course re-iterating, discussing helpful tips/techniques and stategieson how to communicate effectively. Laura came over as a very professional and knowledgable trainer.
I really enjoyed the pace of the course and the frequent use of break out rooms. Laura kept the number of people in the "rooms" to a minimum which created a safe space for discussion and to express views. There was a good mix of colleague and patient/relative scenarios. I feel that I have refreshed on previous learning and also gained some new knowledge and skills that I can use in the work place
Laura was great, very friendly and knowledgeable, great interesting anecdotal references. I just personally find anything which involves a screen for a whole day difficult therefore that’s where any improvement would come from.