Description
As a practitioner or someone looking for advanced communications skills you need more than opportunities to simply acquire a set of communication skills, approaches or values. You need to be supported to continually improve and integrate desired communication behaviours into your daily practice. This course offers some tools, information and resources to help you to do this.
What you will learn
The Programme Includes:
- Barriers to communication
- Selecting the correct method of communication
- Understanding different personalities
- Questioning & listening skills
- Non -verbal forms of communication and behaviour
- Building rapport and why it breaks down
- Influencing & assertiveness
- Hints and tips on the art of persuasion
- Review personal objectives
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