About this course
As a practitioner or someone looking for advanced communications skills you need more than opportunities to simply acquire a set of communication skills, approaches or values. You need to be supported to continually improve and integrate desired communication behaviours into your daily practice. This course offers some tools, information and resources to help you to do this.
What you will learn
The Programme Includes:
- Barriers to communication
- Selecting the correct method of communication
- Understanding different personalities
- Questioning & listening skills
- Non -verbal forms of communication and behaviour
- Building rapport and why it breaks down
- Influencing & assertiveness
- Hints and tips on the art of persuasion
- Review personal objectives
Recent reviews
Really great session, Karen is very credible and experienced, which provides reassurance.
Tracey E02 Sep 25
Highly recommended. Great take-aways and some fresh insights into how to deliver the message effectively.
Leanne A02 Sep 25
Steph was brilliant. It was very much helpful in our daily clinical practice, especially in the Emergency Room setting
Deepal B09 Nov 24