SFA 02 - Suicide First Aid: Understanding Suicide Intervention Reviews

Yeah workshop was great but need to be more educated about it by showing live footage and making activities

Picked up more knowledge and confident dealing with general public.

it was very good, a bit longer to maintain the attention but the contents were useful for our purposes

it was really helpful to identify silent signals and how to approach with a person who is thinking about taking their own life

Madhuri is amazing. Thank you.

It has been a very useful course, not just for our sector but to apply in our personal lives.

Overall, the training was very helpful, and we received some great clarifications. We learned that our words can have a big impact during a call. For example, using the word “understanding” should be avoided if we are not truly in the player’s shoes. We also learned how to handle these types of cases properly: listening, empathizing, using short sentences, asking for more information, and then, when the time is right, taking control of the call. We should also put the player’s queries on hold when necessary to ensure the player is safe. Using phrases like “I hear you” can help reduce escalation and reassure the player that we are there, listening, and paying attention.

A very informative and useful course. Thank you

Great course with excellent workbook that is a real take away and prompter for later in career.

I think the course is well structured and it encouraged me to take a more disciplined and thorough approach to supporting someone in crisis.