SFA02-Suicide First Aid: Understanding Suicide Intervention Reviews

Thanks for your time Lydia, enjoyed today!

Thank you for the time I enjoyed learning some new skills.

Very informative and enjoyable course.

Excellent course, well delivered with an engaging tutor knowledgable in her field of expertise.

i feel this course would be highly beneficial to our calltakers, both in 111 & 999

Really enjoyed the session. as a trainer for 111 I feel that this course should be mandatory for all new starters to 111

very informative course that I think should be compulsory to all Trust members. This is information that is very important especially to patient facing roles and call handlers. all of the information can be helpful in personal life too.

Informative, has improved my confidence, also appreciating other colleagues role's in WAST

Really good course, very helpful and informative. Good pace and the tutor was able to answer all my questions. Would definitely recommend to all in WAST.

An excellent day which I would consider should be mandatory for all 111 Call Handlers and Clinicians who speak to patients on the phone. I will discuss this with my LM. In the meantime, I have strategies from the course I can share with Call Handlers in training and in 121 coaching sessions, not the same as them receiving the whole course though. Thank you Lydia, the whole day in conjunction with the training materials has been very useful and informative and will improve my practice as a trainer and Call Handler.