Andrew S, 14 Jan 2021
Really good session, very well delivered and presented. Lots of useful modules, diagrams and acronyms.
Teresa M, 14 Jan 2021
The session was very well organised in terms of logistics (division into 3 sessions) and content. I really appreciate the fact that the trainer run through the part of the course I missed because of the lost internet connection. Richard has great energy!
Matthew K, 07 Jan 2021
Very good trainer/training. Remote online working worked fairly well with some glitches, etc as expected. I need to ensure I now integrate the learning into my day job and have the space/time to plan future influencing work (not always easy).
Ben S, 07 Jan 2021
Thanks for the course. Great detail and tools for tackling challenging discussions. Plenty of examples came to mind throughout the course that I will be able to apply. Only scored a 5 on course delivery due to the online delivery. Obviously in person would have been better. Thanks
Richard H, 07 Jan 2021
Very interesting and informative day. I can already see numerous benefits from the course in the future.
George C, 05 Jan 2021
Lots of great content, enjoyed it and I can't wait to implement in m next customer meeting. I enjoyed the break out rooms!
Rory P, 05 Jan 2021
I found it very useful - it was a good level of interactivity (which is difficult to achieve on MS teams!) and the break out rooms worked well as it is much easier to talk within smaller groups. Richard was a really good teacher for the day.