Showing 1–10 of 29 reviews (3 star)
Very helpful advice but session felt too long (only one 10-minute break), and scenarios are hard to act out since we have limited visibility to other departments or protocols.
Wrong links sent which delayed start of course
The course was good but for long standing employees I feel we knew most of the contact but for those new to lone working it would be very useful
I enjoyed the course content such as it was, but I believe there were small areas omitted for whatever reason. The trainer was both engaging and knowledgeable.
It was a good course well presented but as I have a Psychology degree, a year of counselling training and a general interest in Psychology it felt a little basic for me. Absolutely great for someone without my background though.
Good, although break out opportunities a little short. More application of examples in some areas would've helped grasp practical applications better.
Good theory. Practical examples were helpful. I would have preferred more 'real' examples. 30 minutes on 'meetings' felt excessive.
to delivery this kind course better physically, more interaction sessions. class size around 10 would be good