Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 141–150 of 589 reviews (5 star)

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Mike was a great course leader, kept us all engaged

Mae H · 03 Jun 2025
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Great thank you Jason.

Bradley S · 02 Jun 2025
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Trainer was good and really enjoyed it

Jai T · 21 May 2025
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Brilliant trainer, easy to get on with and very down to earth with excellent skills in getting the point across and learning what each topic was

Brad H · 21 May 2025
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Trainer(Mike Evan’s) was great, taught us everything we needed to know

Connor G · 21 May 2025
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Trainer was really good kept our attention well, made everyone feel included one of the best courses I've been on.The course was ran really well

Charlie C · 21 May 2025
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Mike was great, very professional and made tasks for the group which made the session enjoyable. Always answered questions when questions was asked. This is a lesson that has put me in the right direction in my future life. Great credit to the company.

Nathan R · 21 May 2025
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Good course with excellent engagement by Mike.

Wayne J · 08 May 2025
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Very friendly instructor, made a classroom course enjoyable. Easy to understand. Plus he supported Liverpool fc which I also support

Connor L · 07 May 2025
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Mike was very engaging and highlighted some key things regarding conflict and triggers.

Jack P · 07 May 2025
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