Highways Conflict Management Course reviews

4.9 (625 reviews)
AI summary of reviews

Attendees particularly value the trainers’ real-world experience, calm and approachable style, and ability to make conflict resolution engaging. The course uses discussion, practical examples and interactive activities to explore de-escalation, triggers, body language, mental health and managing difficult situations. They find the clear, well-paced content relevant to customer-facing and site-based roles, with techniques they can apply at work and in everyday life.

Experienced trainersPractical techniquesInteractive sessions

Generated from recent reviews; may not reflect every review

Showing 111–120 of 626 reviews

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Great course Bit far 2 hours from my home address

Tennyson W · 17 Jul 2025
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Mike is great trainer. Very articulate and welcoming. Great guy, great course.

Bradley B · 17 Jul 2025
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This course was the most helpful course iv ever done helped me loads

Samueil W · 17 Jul 2025
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Trainer was brilliant. Course is helpful. 10/10

Joshua B · 16 Jul 2025
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Excellent Informative

Thomas L · 16 Jul 2025
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Very good trainer made the course entertaining aswell as serious

Craig P · 16 Jul 2025
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the trainer gave me more infornation on how to deal with aggressive people when out on site

craig d · 16 Jul 2025
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Good trainer, every insightful and interesting

Jack W · 15 Jul 2025
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Very informative and well delivered

Steve G · 09 Jul 2025
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Mike was brilliant. Enjoyed the course, the content, and the delivery. Very good.

Michael N · 03 Jul 2025
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