Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 681–690 of 4,470 reviews (5 star)
Excellent sessions
Response: Hi Titilayo. Thank you for your feedback. I’m glad to hear that you found the sessions valuable. We hope the sessions provide ongoing support for your role.
Brilliant refresher , very engaging and fun !
Interesting and helpful, Tutor was very informative
Lovely trainer, learnt a lot and was very engaging with staff.
Andy as brilliant help everyone have a good understanding of moves and bps