Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 551–560 of 4,677 reviews
Good and enjoyable top up
Response: Thank you, Gary. We appreciate your feedback and are pleased to hear you found the top-up session good and enjoyable.
Really positive refresher session to refresh breakaways in particular
Great course, Great trainers, very interactive and informative. Thanks.
Great trainer. Good to have a refresher but did not need to be a full day, could have been covered in a half day/three quarter day.