RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,553 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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Very good and informative and really refreshed my memory happy with my trainer today

Chandler K · 25 Feb 2026
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Response: Thank you, Chandler. We appreciate your feedback and are pleased to hear the session was informative and helped refresh your knowledge, with a positive experience of your trainer.

Having to stay while others refreshed their level 3 skills when some of us only needed up to level 2 was really frustrating. Also very frustrating to know that this will Be the case for all my team members when they attend, effectively losing valuable clinical time.

Marty M · 25 Feb 2026
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Response: Thank you, Marty. We appreciate your feedback and acknowledge your comments regarding the session structure. The RRN Level 2 and Level 3 elements are recommended to be delivered separately, and the course timings are set in line with current RRN training standards. Your feedback will be taken forward for organisational review.

Good course

Ryan S · 24 Feb 2026
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Great refresher with Melissa

Amy H · 24 Feb 2026
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Response: Thank you, Amy. We appreciate your feedback and are pleased to hear you found the refresher with Melissa great.

Very informative, feel I’ve gained new skills and knowledge to be able to deal with RPI

Hannah R · 24 Feb 2026
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Really good trainer brilliant sense of humor and very patient with everyone

Darren A · 20 Feb 2026
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Jamie was brilliant he was very knowledgeable, easy to talk to and gave each person time to ask questions and give opinions

Kyra H · 20 Feb 2026
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Response: Thank you, Kyra. We appreciate your feedback and are pleased to hear that Jamie’s knowledge and approach supported open discussion and learning throughout the session.

Training well presented and I did enjoyed it

Emmanuel N · 20 Feb 2026
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Awesome

Conrad A · 17 Feb 2026
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Paul and Tyler are both fantastic and good trainers

Olayinka A · 17 Feb 2026
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