RRN Level 3: Restrictive Physical Intervention - Refresher reviews

4.9 (4,553 reviews)
AI summary of reviews

Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.

Practical sessionsKnowledgeable trainersIncreased confidence

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The trining was really helpfull to undertand the behavioural changes and how to manage such situations

Daliya S · 25 Mar 2026
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I would say the best trainer I’ve had when doing this course. Very engaging, matched my learning style perfectly. I want Lucy to complete all training courses I attend from now on.

Stacey T · 25 Mar 2026
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Response: It’s wonderful to hear such positive feedback, Stacey – thank you! I’m really glad the training suited your learning style and that you found Lucy so engaging. I’ll be sure to share your kind comments with her.

Liam very informative & friendly. Great instructor and highly recommend. Good course.

Ella F · 23 Mar 2026
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Left feeling confident and definitely refreshed knowledge

Lauren L · 23 Mar 2026
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liam work very well with our group always makeing sure everything was at our pace and understood

Naomi J · 23 Mar 2026
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Response: Thanks for sharing your feedback, Naomi – it’s really appreciated. I’m glad to hear Liam supported the group well and ensured everything was delivered at a pace that worked for everyone. I’ll be sure to pass your comments on to him.

Knowledgable trainer - course wasn’t boring chalk and talk - Promoted enjoyable discussions and engaged with these discussions with staff members.

Spencer C · 23 Mar 2026
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Great course as always , very informative and able to engage well

Hollie P · 23 Mar 2026
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Good

Yetunde A · 19 Mar 2026
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It was good to refresh on the course and Jack was absolutely lovely and it's amazing how I was trained initially by a different person and the training I did today was absolutely the same teaching and that is great. Regardless of who trained me,the skills were passed on absolutely great.thanks to sherwood

Oluwafunke T · 19 Mar 2026
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Response: Thank you, Oluwafunke. We appreciate your feedback and are pleased to hear the refresher supported your learning and that the consistency of delivery across trainers was clear.

Jack delivered the session extremely well and we all thoroughly enjoyed the session. However, we’re disappointed that we need too revisit the level 2 and level 3 PBS and feel could have been picked up and addressed prior to today’s session.

Laura J · 19 Mar 2026
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