Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,811–3,820 of 4,607 reviews
Trainer was very knowledgeable and was really good to refresh our skills. Really understanding and made the training fun
Understanding. Patient. Overall a good course.
Ben was fantastic had a really good day great trainer loved it
amazing training, very useful and educational
Very informative and extremely thorough training given. Really enjoyed!