Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,701–3,710 of 4,607 reviews
Really good course as usual, despite the covid restrictions in place. Very useful refreshment of knowledge and skills.
I found Kirsties knowledge of mental health particularly beneficial.
Excellent as always, informative and very engaging
Brilliant training and detailed breakaway information/skills
Really knowledgeable. Felt course went well with covid restrictions in place.