Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,611–3,620 of 4,626 reviews
Brilliant course - knowledgable trainer and interesting course.
Lots of information on the PowerPoint Plenty of time for questions to be asked Individual practice so any missholds can be corrected
Very positive and practical skills development.
Rachael listened to our worries and delivered all techniques and descriptions very well.