Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,481–3,490 of 4,626 reviews
Andy was great, on time through out and throughly enjoyed listening to him
Brilliant clear factual informative great teaching ability
Good to refresh
Rachel was amazing and the course material was very informative.
She is a very trainer with good voice and calm with the student.
Rachel was very amazing with the course materials very educative with us.