Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,381–3,390 of 4,626 reviews
Really informative training and open and friendly trainer. Learnt a lot on my refresher course and felt confident in what I had learnt
Rachael is very experienced and delivers training to a high standard. I feel comfortable with Rachael and able to ask if I do not understand anything
Ben was Brilliant fun, knows the subjects very well...helpful
Ben was an absolutely fantastic trainer, I was very impressed, found the training extremely helpful.