Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,221–3,230 of 4,384 reviews (5 star)
Training was delivered well and help refresh my skills
Very informative and excellently delivered. Knowledgeable and interactive trainer
Overall Pleased with the class. Learnt a lot.
feel very confident with techniques trainer did fantastic
Very well delivered, great place to train very spacious and had all my knowledge refreshed