Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 301–310 of 4,677 reviews
Fantastic training and having the refresher has improved confidence
brilliant , informative makes it fun. Understanding and takes the time to help everyone. Thanks
Had a good interaction Maintained safety during the breakaway skills Full understanding
Really enjoyed it. Delivered well. Easy to understand not too technical